Staff Training
Restaurant & bar staff training that sticks after we leave
Service standards, management coaching and training systems.
Guests remember how they were treated. Consistent, confident service comes from clear standards, good training and managers who coach on every shift.
We train teams directly and, just as importantly, build the materials and routines so your managers can keep training new hires long after the engagement ends.
Scope
What’s included
Service standards
The steps of service for your venue, from greeting to farewell, written down and demonstrated.
Front-of-house training
Hosts, servers, bartenders, barbacks and security trained on standards, product knowledge and selling.
Management coaching
Floor leadership, pre-shift meetings, feedback, scheduling and handling difficult situations.
Training systems
Manuals, checklists, tests and a structured onboarding path for new hires.
Responsible service
Guest safety, responsible alcohol service and incident procedures appropriate to the venue.
What you walk away with
Deliverables
Every engagement is scoped individually; these are typical outputs.
- Service standards manual
- Role-specific training guides
- Onboarding plan
- Manager coaching sessions
Pairs well with
Related services
Owner guides
Read before you call
Cheers to what’s next
Let’s make your venue the place to be.
Opening something new, fixing what isn’t working or planning what’s next: it starts with a conversation.
Schedule a consultation